Order Handling (2-7 Business Days)

Once your order is placed, we’ll begin processing it as soon as possible. This stage involves verifying your payment, preparing your items for shipment, and packaging them securely.

• Order Cut-off Time: Orders must be placed by 9:00 PM AWST to ensure same-day processing. For example, if an order is placed on Monday at 10:00 PM AWST, it will be considered a Tuesday order.
• Orders: Orders placed on weekends and public holidays will also be processed as next business day orders. For example, if an order is placed on Saturday, it will be considered a Monday order. We appreciate your understanding as we take a brief pause to ensure quality service.

Shipping (7-14 Days)

After your order is processed, it will be shipped out and typically arrives within 7 to 14 business days. We use reliable shipping partners to ensure your items arrive safely and on time.

Tracking Your Parcel

Once your order has shipped, you will receive a tracking number via email. This allows you to monitor the status of your shipment in real-time, so you always know where your parcel is.

If you have any questions or need assistance, feel free to reach out to our customer service team. Happy shopping!

Material Selection:

• Titanium: Known for its lightweight and high-strength properties, titanium enhances product durability.
• Carbon Fiber: Offers exceptional strength-to-weight ratio, contributing to superior performance and design.
• Thermoplastic Polyurethane (TPU): Provides flexibility, abrasion resistance, and impact protection, making it ideal for various applications.
• Polycarbonate (PC): Known for its high impact resistance and transparency, polycarbonate ensures both durability and visual appeal.

Benefits:

Lightweight: Our materials ensure ease of use and improved efficiency.

Durability: Designed to withstand rigorous conditions, providing long-lasting reliability.

Enhanced Performance: Optimized for peak functionality in all applications.

Stylish Aesthetics: Sleek designs that reflect modern elegance and innovation.

• Customer Experience:
• Our dedication to quality translates into an exceptional experience for our customers, reinforcing our brand’s reputation for excellence.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Navigate to 'Contact Us' and request a refund.